Shipping & Payment Info

Shipping Overview

At SUPERCANDY EXOTIC SNACKS LTD, we are committed to ensuring your order reaches you promptly and efficiently. We offer international shipping through a range of partners and provide options to select your preferred shipping method at checkout. Shipping rates are calculated based on the weight and size of your package and are influenced by current market rates from Vancouver Island, Canada.

Shipping Options

• International Shipments: We collaborate with various shipping partners to deliver your orders internationally. You can choose your preferred shipping method at checkout, and rates will be determined based on the package weight and dimensions.
• Canadian National Shipments: For deliveries within Canada, we primarily use Canada Post. In extremely rural locations, we extend our services through Purolator. Additionally, UPS and FedEx are available as alternative courier options for national shipments. Shipping rates are calculated in real time using Canada Post’s plugin, with additional options available based on package weight and dimensions.

Discounted Shipping Rates

We are pleased to offer discounted shipping rates through ShipStation for all our customers. This ensures you receive competitive shipping rates and enjoy savings on your orders.

Processing Time

Orders are processed within 1-2 business days. Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Address

Please ensure that the shipping address provided at checkout is accurate. SUPERCANDY EXOTIC SNACKS LTD is not responsible for delays or issues resulting from incorrect or incomplete addresses.

Customs and Duties

International orders may be subject to customs duties, taxes, and import fees. These additional costs are the responsibility of the recipient. Please check with your local customs office for more information.

Contact Us

If you have any questions or need assistance with your order, please contact us at support@supercandy.ca.

Thank you for shopping with SUPERCANDY EXOTIC SNACKS LTD!